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Online Testing Requirements
System and Internet Requirements
Kryterion urges you to review the following article before you start an online test:
Online Testing Requirements: What You Need to Know
Please Note! Automated equipment checks do not guarantee your equipment’sfunctionality on exam day.
Test Your Internet Speed
Please test your device’s internet speed to confirm it meets the minimum requirements listed in the article listed above.
Free speed test services are readily available on the internet. For example:
Test Your Web Camera
Please test your web camera to ensure it is working appropriately.
- There are a variety of ways to test your web camera using Zoom, Microsoft Teams, and other web meeting services.
- There are also free resources that you can find on the internet, such as
https://www.veed.io/tools/webcam-test
Web Camera Troubleshooting Tips:
- Ensure that a web camera is connected to your device and has been powered on.
- Confirm that your device has detected your webcam.
- Ensure that your web camera is enabled in your device settings.
- Ensure that this page has not been blocked from accessing your web camera in your browser settings.
- If your device has multiple web cameras connected, try selecting a different one from the list on the system-check page.
- If problems still persist, consult with your organization’s IT administrator and/or hardware manufacturer.
- Mac users may need to allow Kryterion within their System Preferences > Security & Privacy > Privacy settings for Microphone, Camera, Automation and Input Monitoring.
Test Your Microphone
Please test your microphone settings to ensure it is functioning correctly.
- Most operating systems include built-in microphone test options.
- There are also free testing resources that you can find on the internet, such ashttps://www.onlinemictest.com/
Microphone Troubleshooting Tips
- Try speaking into the microphone while the test is running.
- Ensure that a microphone is connected to your device and has been powered on.
- If the microphone has its own volume controls, ensure that they are not muted.
- Confirm that your device has detected your microphone.
- Ensure that your microphone is enabled in your device settings.
- Ensure that this page has not been blocked from accessing your microphone in your browser settings.
- If your device has multiple microphones connected, try selecting a different one from the list on the system-check page.
- If problems still persist, consult with your organization’s IT administrator and/or hardware manufacturer. Microphone Webcam Speed Test.
- Mac users may need to allow Kryterion within their System Preferences > Security & Privacy > Privacy settings for both Microphone and Camera.
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"If I compare Kryterion as an exam provider with Pearson and PSI, my experience was best with Kryterion by a significant margin."
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"Due to technical issues, I restarted my exam four times. Thanks to great support from Kryterion agents this exam wasn't a disaster!"
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“I love the fact that I can schedule a remote exam on-demand, even at a short notice. I booked my exam less than an hour before taking it. Although I did make sure I had everything installed and biometrics ready before committing to a schedule.”
"I had a really bad network on the exam day. Thanks to Kryterion, Inc. for the excellent support."
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